If you need further assistance, or nd that you are missing any parts, please contact the dealer from which you purchased this product.
We hope you enjoy your xture!
* Hubbardton Forge will not be liable for injury or damage caused by improper installation, lamping or use of this xture.
HUBBARDTONFORGE.COM
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154 RT. 30 SOUTH
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CASTLETON, VERMONT 05735
30428 Rev A
Installation Instructions
A352
Brindille Glass Pendant Vintage Platinum 161080T
Page 4 of 4
Troubleshooting Guide: 12 Volt Pendant Lighting
Part 2. If all Open circuit or Short circuit conditions have been checked for and corrected as shown in Part 1, but still the
system does not turn on, continue with the following:
Determine if the Transformer is working. The transformer output is high frequency and cannot be detected by most
multi-meters. A simple Lamp test can verify the status of the Transformer.
Caution: Have a qualied person perform this operation. Do not hold lamp with bare hands as lamp heats quickly and
may cause injury. Hold the lamp carefully using insulated pliers.
Turn off power and remove Bi-Pin Lamp from socket Assembly. Examine Lamp to verify that it does not appear defec-
tive. Lamp Glass should not be darkened and the lament should be intact.
Expose Transformer by removing canopy and then turn power back on. These 12 Volt pendants are supplied with a
Class 2 (power limited) Low Voltage Transformer, so there is no potential for shock. Carefully touch each one of the
Transformer’s 12 Volt output wires to each pin of the Lamp as shown in Figure 4. If the Lamp lights, this indicates a good
Transformer and the Pendant lead needs to be replaced. If the Lamp does not light, then the Transformer needs to be
replaced. Turn off the power.
Part 3. List of Troubleshooting Issues and Solutions for 12 Volt Pendant Lighting
Problem: Lights burn out quickly or burn very brightly:
Diagnosis: Bad Socket Connection.
Corrective action: Inspect Lamp Pins and socket contacts for evidence of discoloration. Replace if discolored.
Diagnosis: Finger Oils on Quartz Lamps
Corrective action: Wipe Glass clean with clean soft cloth on all Lamps after installation.
Problem: System comes on but Lights icker or are dim:
Diagnosis: Wrong Lamps installed. 24 Volt Lamps operating on 12 Volt Power Supply.
Corrective action: Replace 24 Volt Lamps with 12 Volt Lamps.
Problem: Lamps become dim or icker after operating normally over a period of time:
Diagnosis: Deteriorating 12 Volt connections due to high current.
Corrective action: Recheck all secondary connections, looking for discoloration, oxidation or hot spots.
Tighten any loose connections. Replace Pendant leads if contacts are discolored.
Problem: Circuit Breaker on main panel trips on initial power up:
Diagnosis: Electrical Short on 120 volt side of the Transformer.
Corrective action: Check all connections and repair if needed, then conrm operation.
(Figure 4 - Transformer check)
TRANSFORMER
120V POWER INPUT - WHITE
120V POWER INPUT - BLACK
12V BI-PIN LAMP
12V TRANSFORMER OUTPUT - RED
12V TRANSFORMER OUTPUT - RED
(4 pages)
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